FAQ

Frequently Asked

Questions.

Frequently Asked

Questions.

Frequently Asked

Questions.

Quick answers to common questions about working with Six Strong.

We believe that a successful ERP implementation is not just about software. It is about building a financial engine that drives your business forward.

Getting Started

Getting Started

Getting Started

How do I get started working with sixstrong?

How do I get started working with sixstrong?

How do I get started working with sixstrong?

Do you work with companies already on NetSuite, or just new implementations?

Do you work with companies already on NetSuite, or just new implementations?

Do you work with companies already on NetSuite, or just new implementations?

What size companies do you typically work with?

What size companies do you typically work with?

What size companies do you typically work with?

What industries do you specialize in?

What industries do you specialize in?

What industries do you specialize in?

How is sixstrong different from larger NetSuite consulting firms?

How is sixstrong different from larger NetSuite consulting firms?

How is sixstrong different from larger NetSuite consulting firms?

Engagement

Engagement

Engagement

What does your engagement process look like?

What does your engagement process look like?

What does your engagement process look like?

How long does a typical project take?

How long does a typical project take?

How long does a typical project take?

Can we start with a small project before committing to a larger engagement?

Can we start with a small project before committing to a larger engagement?

Can we start with a small project before committing to a larger engagement?

Who will we be working with?

Who will we be working with?

Who will we be working with?

Do you require long-term contracts?

Do you require long-term contracts?

Do you require long-term contracts?

Pricing

Pricing

Pricing

How do you structure your pricing?

How do you structure your pricing?

How do you structure your pricing?

Do you offer fixed-price projects?

Do you offer fixed-price projects?

Do you offer fixed-price projects?

What's included in your support arrangements?

What's included in your support arrangements?

What's included in your support arrangements?

Are there any hidden fees I should know about?

Are there any hidden fees I should know about?

Are there any hidden fees I should know about?

What if our needs change mid-engagement?

What if our needs change mid-engagement?

What if our needs change mid-engagement?

Support

Support

Support

What response times can we expect?

What response times can we expect?

What response times can we expect?

How do we submit support requests?

How do we submit support requests?

How do we submit support requests?

Do you provide after-hours support?

Do you provide after-hours support?

Do you provide after-hours support?

What if we need more help one month and less the next?

What if we need more help one month and less the next?

What if we need more help one month and less the next?

Can we pause or cancel support if we don't need it?

Can we pause or cancel support if we don't need it?

Can we pause or cancel support if we don't need it?

Technical

Technical

Technical

What NetSuite modules do you specialize in?

What NetSuite modules do you specialize in?

What NetSuite modules do you specialize in?

Can you help with SuiteScript development?

Can you help with SuiteScript development?

Can you help with SuiteScript development?

Do you support integrations with other systems?

Do you support integrations with other systems?

Do you support integrations with other systems?

Can you help with multi-subsidiary (OneWorld) configurations?

Can you help with multi-subsidiary (OneWorld) configurations?

Can you help with multi-subsidiary (OneWorld) configurations?

Do you work with Advanced Revenue Management (ARM)?

Do you work with Advanced Revenue Management (ARM)?

Do you work with Advanced Revenue Management (ARM)?

Training

Training

Training

Do you provide user training?

Do you provide user training?

Do you provide user training?

Can you train our internal admin to handle more tasks?

Can you train our internal admin to handle more tasks?

Can you train our internal admin to handle more tasks?

Do you offer training for executives or finance leadership?

Do you offer training for executives or finance leadership?

Do you offer training for executives or finance leadership?

Health Check

Health Check

Health Check

What's included in your Health Check service?

What's included in your Health Check service?

What's included in your Health Check service?

How long does a Health Check take?

How long does a Health Check take?

How long does a Health Check take?

What happens after the Health Check?

What happens after the Health Check?

What happens after the Health Check?

Working Together

Working Together

Working Together

How do you handle scope changes during a project?

How do you handle scope changes during a project?

How do you handle scope changes during a project?

What if we're not happy with the work?

What if we're not happy with the work?

What if we're not happy with the work?

How do you ensure knowledge transfer at the end of a project?

How do you ensure knowledge transfer at the end of a project?

How do you ensure knowledge transfer at the end of a project?

Can you work alongside our internal IT team?

Can you work alongside our internal IT team?

Can you work alongside our internal IT team?

What does a long-term relationship with sixstrong look like?

What does a long-term relationship with sixstrong look like?

What does a long-term relationship with sixstrong look like?

Still Have Questions?

Still Have Questions?

Still Have Questions?

We are happy to answer any questions you have. Schedule a call or send us an email.

We are happy to answer any questions you have. Schedule a call or send us an email.