FAQ
How do I get started working with sixstrong?
Do you work with companies already on NetSuite, or just new implementations?
What size companies do you typically work with?
What industries do you specialize in?
How is sixstrong different from larger NetSuite consulting firms?
What does your engagement process look like?
How long does a typical project take?
Can we start with a small project before committing to a larger engagement?
Who will we be working with?
Do you require long-term contracts?
How do you structure your pricing?
Do you offer fixed-price projects?
What's included in your support arrangements?
Are there any hidden fees I should know about?
What if our needs change mid-engagement?
What response times can we expect?
How do we submit support requests?
Do you provide after-hours support?
What if we need more help one month and less the next?
Can we pause or cancel support if we don't need it?
What NetSuite modules do you specialize in?
Can you help with SuiteScript development?
Do you support integrations with other systems?
Can you help with multi-subsidiary (OneWorld) configurations?
Do you work with Advanced Revenue Management (ARM)?
Do you provide user training?
Can you train our internal admin to handle more tasks?
Do you offer training for executives or finance leadership?
What's included in your Health Check service?
How long does a Health Check take?
What happens after the Health Check?
How do you handle scope changes during a project?
What if we're not happy with the work?
How do you ensure knowledge transfer at the end of a project?
Can you work alongside our internal IT team?
What does a long-term relationship with sixstrong look like?
