Embedded NetSuite Support
Full-Cycle Support. Directly in Your ERP.
Full-Cycle Support. Directly in Your ERP.
Full-Cycle Support.
Directly in Your ERP.
Stop relying on external emails and disjointed portals. Get a dedicated, certified team embedded right inside your NetSuite instance for a fraction of the cost.
Stop relying on external emails and disjointed portals. Get a dedicated, certified team embedded right inside your NetSuite instance for a fraction of the cost.



END-TO-END SUPPORT
What We Handle
What We Handle
What We Handle
From hands-on admin help to strategic systems design, we tailor solutions to meet your operational and compliance needs.
From hands-on admin help to strategic systems design, we tailor solutions to meet your operational and compliance needs.
From hands-on admin help to strategic systems design, we tailor solutions to meet your operational and compliance needs.
NetSuite Administration
User roles, permissions, saved searches, dashboards, and general maintenance, all managed by certified experts so you can focus on your business.
NetSuite Administration
User roles, permissions, saved searches, dashboards, and general maintenance, all managed by certified experts so you can focus on your business.
NetSuite Administration
User roles, permissions, saved searches, dashboards, and general maintenance, all managed by certified experts so you can focus on your business.
Financial Systems Optimization
Improve reporting, streamline accounting workflows, and ensure your financial systems are aligned with your business model and growth goals.
Financial Systems Optimization
Improve reporting, streamline accounting workflows, and ensure your financial systems are aligned with your business model and growth goals.
Financial Systems Optimization
Improve reporting, streamline accounting workflows, and ensure your financial systems are aligned with your business model and growth goals.
Business Process Improvement
We identify inefficiencies and build smarter workflows that align with how your team actually works, driving consistency, speed, and control.
Business Process Improvement
We identify inefficiencies and build smarter workflows that align with how your team actually works, driving consistency, speed, and control.
Business Process Improvement
We identify inefficiencies and build smarter workflows that align with how your team actually works, driving consistency, speed, and control.
ERP Architecture & Design
Whether you're scaling or restructuring, we help design scalable, efficient ERP solutions that support long-term operational success.
ERP Architecture & Design
Whether you're scaling or restructuring, we help design scalable, efficient ERP solutions that support long-term operational success.
ERP Architecture & Design
Whether you're scaling or restructuring, we help design scalable, efficient ERP solutions that support long-term operational success.
Custom Development & Integrations
From automation to platform integrations, we build and maintain custom scripts, Suitelets, and external connectors to expand your ERP capabilities.
Custom Development & Integrations
From automation to platform integrations, we build and maintain custom scripts, Suitelets, and external connectors to expand your ERP capabilities.
Custom Development & Integrations
From automation to platform integrations, we build and maintain custom scripts, Suitelets, and external connectors to expand your ERP capabilities.
Compliance & Change Management
We support SOX, ITGC, and audit-ready controls while helping your teams adapt through training, documentation, and ongoing guidance.
Compliance & Change Management
We support SOX, ITGC, and audit-ready controls while helping your teams adapt through training, documentation, and ongoing guidance.
Compliance & Change Management
We support SOX, ITGC, and audit-ready controls while helping your teams adapt through training, documentation, and ongoing guidance.
EVERYTHING YOU NEED
Nothing You Don't
Nothing You Don't
Nothing You Don't
We replace the chaos of traditional support with a structured, transparent, and compliant process.
We replace the chaos of traditional support with a structured, transparent, and compliant process.
We replace the chaos of traditional support with a structured, transparent, and compliant process.
SOX Compliance & Controls
Built-in change management and audit trails ensure you stay compliant with every deployment.
SOX Compliance & Controls
Built-in change management and audit trails ensure you stay compliant with every deployment.
SOX Compliance & Controls
Built-in change management and audit trails ensure you stay compliant with every deployment.
Embedded in NetSuite
No external logins. Manage tickets, approvals, and deployments directly within your ERP environment.
Embedded in NetSuite
No external logins. Manage tickets, approvals, and deployments directly within your ERP environment.
Embedded in NetSuite
No external logins. Manage tickets, approvals, and deployments directly within your ERP environment.
Budget Control
Real-time visibility into usage and spend. No surprise overages or hidden fees.
Budget Control
Real-time visibility into usage and spend. No surprise overages or hidden fees.
Budget Control
Real-time visibility into usage and spend. No surprise overages or hidden fees.
Full Cycle Ticket Logging
From escalation to testing, validation, and deployment -every step is documented and tracked.
Full Cycle Ticket Logging
From escalation to testing, validation, and deployment -every step is documented and tracked.
Full Cycle Ticket Logging
From escalation to testing, validation, and deployment -every step is documented and tracked.
Dedicated Certified Team
Access Developers, Functional Leads, and Solution Architects who know your business.
Dedicated Certified Team
Access Developers, Functional Leads, and Solution Architects who know your business.
Dedicated Certified Team
Access Developers, Functional Leads, and Solution Architects who know your business.
On-Demand SLA
Fast response times guaranteed. We're there when you need us, not days later.
On-Demand SLA
Fast response times guaranteed. We're there when you need us, not days later.
On-Demand SLA
Fast response times guaranteed. We're there when you need us, not days later.
COMPLETE TRANSPARENCY
Total Control
Total Control
Total Control
Our platform gives you a 360-degree view of your support operations. Track every request, approval, and deployment in real-time.
Our platform gives you a 360-degree view of your support operations. Track every request, approval, and deployment in real-time.
Our platform gives you a 360-degree view of your support operations. Track every request, approval, and deployment in real-time.
Dashboard
Dashboard
Centralized visibility into ticket metrics and resolution times
Centralized visibility into ticket metrics and resolution times
Real-time support insights with SLA compliance tracking
Real-time support insights with SLA compliance tracking
Issue categorization by type for smarter prioritization
Issue categorization by type for smarter prioritization
Help Desk
Help Desk
Submit tickets directly in NetSuite, no external portals
Submit tickets directly in NetSuite, no external portals
Customizable fields for issue type, priority, and related records
Customizable fields for issue type, priority, and related records
Drag & drop file uploads for screenshots and documents
Drag & drop file uploads for screenshots and documents
Ticket Management
Ticket Management
Live tracking of open, in-progress, and completed tickets
Live tracking of open, in-progress, and completed tickets
Flexible filtering by status, date, priority, or assignment
Flexible filtering by status, date, priority, or assignment
Color-coded priority levels and escalation flags
Color-coded priority levels and escalation flags
Activity Log
Activity Log
Threaded ticket history with every comment and update
Threaded ticket history with every comment and update
Deployment tracking showing what, when, and by whom
Deployment tracking showing what, when, and by whom
Compliance-ready for SOX and ITGC audit requirements
Compliance-ready for SOX and ITGC audit requirements

CERTIFIED EXPERTS
Your Dedicated Team
Your Dedicated Team
Your Dedicated Team
You'll work with a consistent, trusted team of certified professionals who know your business inside and out. No junior resources. No hand-holding. Just results.
You'll work with a consistent, trusted team of certified professionals who know your business inside and out. No junior resources. No hand-holding. Just results.
You'll work with a consistent, trusted team of certified professionals who know your business inside and out. No junior resources. No hand-holding. Just results.
Functional Lead
Functional Lead
Your daily NetSuite advisor who understands your business processes and ensures system alignment with operational needs.
Your daily NetSuite advisor who understands your business processes and ensures system alignment with operational needs.
Developer
Developer
Technical expert for customizations, integrations, scripts, and automation that extend your NetSuite capabilities.
Technical expert for customizations, integrations, scripts, and automation that extend your NetSuite capabilities.
Solution Architect
Solution Architect
Strategic oversight ensuring system design aligns with your long-term goals and scales with your business.
Strategic oversight ensuring system design aligns with your long-term goals and scales with your business.
What You Get
What You Get
Regular Status Meetings
Regular Status Meetings
Regular Status Meetings
Weekly, bi-weekly, or monthly to track progress and priorities
Weekly, bi-weekly, or monthly to track progress and priorities
Account Oversight
Account Oversight
Account Oversight
Continuous monitoring to identify performance improvements
Continuous monitoring to identify performance improvements
Goal-Oriented Engagement
Goal-Oriented Engagement
Goal-Oriented Engagement
Support aligned with your NetSuite roadmap and objectives
Support aligned with your NetSuite roadmap and objectives
Access to SMEs
Access to SMEs
Access to SMEs
Specialized experts for integrations, reporting, compliance, and more
Specialized experts for integrations, reporting, compliance, and more
Secure, Controlled Access
Secure, Controlled Access
Secure, Controlled Access
Permission-based roles with audit-ready controls
Permission-based roles with audit-ready controls
SIMPLE, TRANSPARENT PRICING
Full Stack Support Team
Full Stack Support Team
Full Stack Support Team
Get a full stack support team for a fraction of the cost of a full-time hire. Flexible plans that scale with your needs.
Get a full stack support team for a fraction of the cost of a full-time hire. Flexible plans that scale with your needs.
Get a full stack support team for a fraction of the cost of a full-time hire. Flexible plans that scale with your needs.
PLATFORM ACCESS
$200
$200
/month
/month
24/7 access to the support platform and your dedicated team
24/7 access to the support platform and your dedicated team
Full Platform Access
Full Platform Access
Dedicated Support Team
Dedicated Support Team
Submit Unlimited Tickets
Submit Unlimited Tickets
Real-time Status Tracking
Real-time Status Tracking
SOX-Compliant Change Management
SOX-Compliant Change Management
Direct Access to Experts
Direct Access to Experts
+ time-based support at competitive hourly rates
+ time-based support at competitive hourly rates



Live ticket tracking in NetSuite
Live ticket tracking in NetSuite
Ready to Transform Your Support?
Ready to Transform Your Support?
Ready to Transform Your Support?
See how embedded support can save you time, money, and headaches. Get a dedicated team that knows your business.
See how embedded support can save you time, money, and headaches. Get a dedicated team that knows your business.


