Why Run a Health Check
NetSuite environments degrade over time. Scripts accumulate without documentation. Roles get cloned and modified without review. Integrations break silently. Saved searches multiply. A health check identifies what has drifted, what is creating risk, and what needs attention before it becomes a problem during close, during audit, or during a system upgrade.
The Checklist
Security & Access
Count of users with Administrator or Full Access roles
Users with access who have not logged in within 90 days
Segregation of duties matrix reviewed and documented
Two-factor authentication enabled across all roles
Password policy configured (complexity, expiration, lockout)
IP address restrictions in place for sensitive roles
Token-based authentication tokens audited (expired, unused)
Login audit trail reviewed for anomalies
Scripts & Customizations
Total script count and breakdown by type (User Event, Scheduled, Map/Reduce, Client, Suitelet)
Scripts without descriptions or documented owners
Scripts in 'Testing' status that have been there for 30+ days
Governance usage review (scripts approaching limits)
Inactive scripts still deployed (should be undeployed or removed)
Workflow count and status review (active, inactive, orphaned)
Custom record types documented with purpose and relationships
Custom fields without help text or with unclear naming
Integrations
All active integrations documented (source, destination, frequency, owner)
Integration error logs reviewed (last 30 days)
Token expiration dates tracked and renewal process documented
Data validation rules in place for inbound data
Retry logic and failure alerting configured
Sandbox integration testing process exists
Financial Configuration
Chart of accounts structure reviewed (inactive accounts, duplicates)
Period close checklist documented and followed
Intercompany elimination rules configured correctly
Tax configuration reviewed (nexus, tax codes, tax schedules)
Revenue recognition setup validated against current contracts
Bank reconciliation process documented and current
GL impact of custom transactions verified
Performance & Usability
Page load times for key transaction forms (Sales Order, Invoice, Journal Entry)
Saved search performance (searches taking 10+ seconds to load)
Dashboard portlet load times
Form layout review (unnecessary fields, confusing tab structure)
User feedback collected on pain points and workarounds
Mobile access configured for field teams (if applicable)
Process Alignment
Order-to-cash process matches current business operations
Procure-to-pay workflow reflects actual approval chains
Month-end close process documented and optimized
Reporting needs met by existing saved searches and reports
User training materials current and accessible
Change management process in place for system modifications
How to Use This Checklist
Run through this quarterly. Assign an owner to each section. Document findings and create a prioritized remediation plan. The goal is not to fix everything at once. The goal is to know where you stand and address the highest-risk items first.
How We Deliver Health Checks
A SixStrong health check is not a generic questionnaire. It is a structured review conducted by someone with deep NetSuite expertise who examines your actual configuration, scripts, roles, and workflows. We look at how your system is being used, not just how it was set up.
The output is organized and actionable. You receive a prioritized list of findings with clear recommendations, estimated effort, and business impact. We collaborate with your team to understand context before making recommendations. A field that looks unused might be critical to a quarterly process we have not seen yet.
After the health check, we are available to help execute. Through StrongSupport, your team gets ongoing access to address findings at a pace that works for your organization. Scale up when you have budget and bandwidth. Scale down when things are stable.
If you want a professional assessment with prioritized recommendations, we offer a free health check scorecard that covers all six areas above with a written report and action plan.
Or email us directly at hello@sixstrong.io
