FIELD SERVICE MANAGEMENT
Dispatch Smarter. Service Better.
Get NetSuite Right
The First Time.
Dispatch Smarter. Service Better.
NetSuite Field Service Management configured for real-world operations. From scheduling and dispatch to mobile execution and invoicing, we build systems that keep your field teams productive and your customers happy.
NetSuite Field Service Management configured for real-world operations. From scheduling and dispatch to mobile execution and invoicing, we build systems that keep your field teams productive and your customers happy.
NetSuite Field Service Management configured for real-world operations. From scheduling and dispatch to mobile execution and invoicing, we build systems that keep your field teams productive and your customers happy.
Invoice
Invoice
Dispatch
Dispatch
Route
Route
Execute
Execute
Complete
Complete
Schedule
Schedule
FSM
FSM
Full Cycle
Full Cycle
98%
98%
First-Time Fix
First-Time Fix
40%
40%
Faster Dispatch
Faster Dispatch
SOUND FAMILIAR?
Field Service Challenges We Solve
Field Service Challenges We Solve
Field Service Challenges We Solve
If your field operations feel more chaotic than controlled, you are not alone.
If your field operations feel more chaotic than controlled, you are not alone.
If your field operations feel more chaotic than controlled, you are not alone.
Low Technician Utilization
Without GPS tracking and a dynamic schedule board, response times lag and resource allocation suffers.
Low Technician Utilization
Without GPS tracking and a dynamic schedule board, response times lag and resource allocation suffers.
Low Technician Utilization
Without GPS tracking and a dynamic schedule board, response times lag and resource allocation suffers.
Too Many Calls to HQ
Technicians constantly calling back to the office for asset history, inventory availability, and customer information.
Too Many Calls to HQ
Technicians constantly calling back to the office for asset history, inventory availability, and customer information.
Too Many Calls to HQ
Technicians constantly calling back to the office for asset history, inventory availability, and customer information.
Inventory Leakage
No centralized visibility of inventory across warehouses, trucks, and suppliers leads to stock loss and write-offs.
Inventory Leakage
No centralized visibility of inventory across warehouses, trucks, and suppliers leads to stock loss and write-offs.
Inventory Leakage
No centralized visibility of inventory across warehouses, trucks, and suppliers leads to stock loss and write-offs.
Paper-Based Processes
Manual job sheets mean inaccurate data, poor customer experience, and excessive admin time.
Paper-Based Processes
Manual job sheets mean inaccurate data, poor customer experience, and excessive admin time.
Paper-Based Processes
Manual job sheets mean inaccurate data, poor customer experience, and excessive admin time.
WHAT WE CONFIGURE
Full FSM Capabilities
Full FSM Capabilities
Full FSM Capabilities
Everything you need to run efficient field operations, all within NetSuite.
Everything you need to run efficient field operations, all within NetSuite.
Everything you need to run efficient field operations, all within NetSuite.
Scheduling & Dispatch
Drag-and-drop schedule board with clear team availability views for efficient job assignments.
Service order creation
Team availability view
Drag-and-drop scheduling
Real-time job status
Scheduling & Dispatch
Drag-and-drop schedule board with clear team availability views for efficient job assignments.
Service order creation
Team availability view
Drag-and-drop scheduling
Real-time job status
Scheduling & Dispatch
Drag-and-drop schedule board with clear team availability views for efficient job assignments.
Service order creation
Team availability view
Drag-and-drop scheduling
Real-time job status
Mobile App
Field technicians access all job details, customer history, and asset information from anywhere.
Job details access
Customer history
Asset information
Offline capability
Mobile App
Field technicians access all job details, customer history, and asset information from anywhere.
Job details access
Customer history
Asset information
Offline capability
Mobile App
Field technicians access all job details, customer history, and asset information from anywhere.
Job details access
Customer history
Asset information
Offline capability
Asset Management
Manage fixed assets, customer assets, and sub-assets with full lifecycle tracking and maintenance.
Asset hierarchy
Preventive maintenance
Warranty automation
Failure rate analytics
Asset Management
Manage fixed assets, customer assets, and sub-assets with full lifecycle tracking and maintenance.
Asset hierarchy
Preventive maintenance
Warranty automation
Failure rate analytics
Asset Management
Manage fixed assets, customer assets, and sub-assets with full lifecycle tracking and maintenance.
Asset hierarchy
Preventive maintenance
Warranty automation
Failure rate analytics
Inventory Management
Centralized tracking of truck stock and van inventory with automated replenishment.
Van stock tracking
First time-fix rates
Mobile inventory updates
Leakage prevention
Inventory Management
Centralized tracking of truck stock and van inventory with automated replenishment.
Van stock tracking
First time-fix rates
Mobile inventory updates
Leakage prevention
Inventory Management
Centralized tracking of truck stock and van inventory with automated replenishment.
Van stock tracking
First time-fix rates
Mobile inventory updates
Leakage prevention
Billing
Automatically generate invoices based on work done and inventory used in real-time.
Auto-invoicing
Work-to-invoice tie
Recurring billing
Accurate billing
Billing
Automatically generate invoices based on work done and inventory used in real-time.
Auto-invoicing
Work-to-invoice tie
Recurring billing
Accurate billing
Billing
Automatically generate invoices based on work done and inventory used in real-time.
Auto-invoicing
Work-to-invoice tie
Recurring billing
Accurate billing
Reporting & Analytics
Consolidated operational intelligence for profitability tracking and KPI monitoring.
Job profitability
Technician metrics
Contract analysis
KPI tracking
Reporting & Analytics
Consolidated operational intelligence for profitability tracking and KPI monitoring.
Job profitability
Technician metrics
Contract analysis
KPI tracking
Reporting & Analytics
Consolidated operational intelligence for profitability tracking and KPI monitoring.
Job profitability
Technician metrics
Contract analysis
KPI tracking
WORK ORDER MANAGEMENT
From Request to Resolution
From Request to Resolution
From Request to Resolution
Comprehensive work order management that tracks every job from initial request through completion, with full visibility into labor, parts, and profitability.
Comprehensive work order management that tracks every job from initial request through completion, with full visibility into labor, parts, and profitability.
Comprehensive work order management that tracks every job from initial request through completion, with full visibility into labor, parts, and profitability.
Service order creation from cases, sales orders, or projects
Service order creation from cases, sales orders, or projects
Create service orders against customer assets
Create service orders against customer assets
Full visibility into labor, parts, and profitability
Full visibility into labor, parts, and profitability
Warranty tracking and entitlement verification
Warranty tracking and entitlement verification
Preventive maintenance scheduling
Preventive maintenance scheduling
Real-time job status and technician tracking
Real-time job status and technician tracking
Work Order
WO-2024-1847
In Progress
Customer
Acme Corp
Technician
John Smith
Service Type
Preventive Maintenance
Priority
High
Progress
75%
View Details
Update Status
Work Order
WO-2024-1847
In Progress
Customer
Acme Corp
Technician
John Smith
Service Type
Preventive Maintenance
Priority
High
Progress
75%
View Details
Update Status
Work Order
WO-2024-1847
In Progress
Customer
Acme Corp
Technician
John Smith
Service Type
Preventive Maintenance
Priority
High
Progress
75%
View Details
Update Status
MOBILE EXECUTION
Empower Your Field Teams
Empower Your Field Teams
Empower Your Field Teams
Native mobile apps that work online and offline, keeping your technicians productive regardless of connectivity.
Native mobile apps that work online and offline, keeping your technicians productive regardless of connectivity.
Native mobile apps that work online and offline, keeping your technicians productive regardless of connectivity.
GPS Check-in/
Check-out
GPS Check-in/
Check-out
GPS Check-in/
Check-out
Automatic time tracking with location verification for accurate labor billing.
Automatic time tracking with location verification for accurate labor billing.
Automatic time tracking with location verification for accurate labor billing.
Digital Forms & Checklists
Digital Forms & Checklists
Digital Forms & Checklists
Configurable inspection forms, safety checklists, and service reports.
Configurable inspection forms, safety checklists, and service reports.
Configurable inspection forms, safety checklists, and service reports.
Parts Consumption
Parts Consumption
Parts Consumption
Real-time parts usage tracking with barcode scanning and inventory updates.
Real-time parts usage tracking with barcode scanning and inventory updates.
Real-time parts usage tracking with barcode scanning and inventory updates.
Customer Signatures
Customer Signatures
Customer Signatures
Digital signature capture for service completion and acceptance.
Digital signature capture for service completion and acceptance.
Digital signature capture for service completion and acceptance.
100%
100%
100%
Offline Capable
Offline Capable
iOS + Android
iOS + Android
iOS + Android
Native Apps
Native Apps
Real-Time
Real-Time
Real-Time
Data Sync
Data Sync
WHY IT MATTERS
Results You Can Measure
Results You Can Measure
Results You Can Measure
Increase Productivity
Real-time job and technician status lets you maximize resource allocation and operational efficiency.
Increase Productivity
Real-time job and technician status lets you maximize resource allocation and operational efficiency.
Increase Productivity
Real-time job and technician status lets you maximize resource allocation and operational efficiency.
Reduce Costs
Better technician utilization cuts overtime, and centralized inventory increases first time-fix rates.
Reduce Costs
Better technician utilization cuts overtime, and centralized inventory increases first time-fix rates.
Reduce Costs
Better technician utilization cuts overtime, and centralized inventory increases first time-fix rates.
Raise Customer Satisfaction
Deliver timely services that solve the customer's problem in one visit.
Raise Customer Satisfaction
Deliver timely services that solve the customer's problem in one visit.
Raise Customer Satisfaction
Deliver timely services that solve the customer's problem in one visit.
Manage Better
Determine profitability of every job, customer, service contract, or technician.
Manage Better
Determine profitability of every job, customer, service contract, or technician.
Manage Better
Determine profitability of every job, customer, service contract, or technician.
Ready to Transform Your Field Operations?
Ready to Transform Your Field Operations?
Let's discuss how NetSuite FSM can streamline your scheduling, dispatch, and service delivery. No pressure, just a straightforward conversation about getting you better results.
Let's discuss how NetSuite FSM can streamline your scheduling, dispatch, and service delivery. No pressure, just a straightforward conversation about getting you better results.
Bridging the gap between Finance, Operations and Technology. We help scaling businesses optimize NetSuite for measurable growth.
8300 Greensboro Dr LI #241
McLean, VA 22102
© 2026 SixStrong Consulting, LLC. All Rights Reserved.
Bridging the gap between Finance, Operations and Technology. We help scaling businesses optimize NetSuite for measurable growth.
8300 Greensboro Dr LI #241
McLean, VA 22102
© 2026 SixStrong Consulting, LLC. All Rights Reserved.
Bridging the gap between Finance, Operations and Technology. We help scaling businesses optimize NetSuite for measurable growth.
8300 Greensboro Dr LI #241
McLean, VA 22102
© 2026 SixStrong Consulting, LLC. All Rights Reserved.